OUR POLICIES

A) ORDERING POLICIES


FOR ORDER LESS THAN RM 50

1. Please fill in OUR ORDER FORM or email to us with complete details required.

2. Next, wait for our confirmation on the availability of the item(s) via email/sms. We will then advise you on the details and amount to be transferred to our bank account:

My Maybank Accout Number : 162487026463 - EMILIA BINTI MUSTAFA

3. Email us your proof of payment. For online money transfers, add my email address butikemilia@yahoo.com in the space provided so that I get notification from your banks of your transfers.

5.Once we have received your payment, we will then inform you and email you the tracking number of your items.

6. Please understand our 'Delivery Policies' so that your orders can arrive according to your preferred time.


FOR ORDER MORE THAN RM 50

1. Please fill in OUR ORDER FORM or email to us with complete details required.

2. You have to bank in deposit of RM 50 for us to proceed with your order. Please email us your proof of payment and for online money transfers, add my email address emilia_emie@yahoo.com in the space provided.

My Maybank Accout Number : 162487026463 - EMILIA BINTI MUSTAFA

2. Next, wait for our confirmation on the availability of the item(s) via email. We will then advise you on the details and balance of amount to be transferred to our bank account as stated above.

3. Email us your proof of payment. For online money transfers, add my email address butikemilia@yahoo.com in the space provided so that I get notification from your banks of your transfers.

5.Once we have received your payment, we will then inform you and email you the tracking number of your items.

6. Please understand our 'Delivery Policies' so that your orders/items can arrive according to your preferred time.
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B) PURCHASE POLICIES

1. All money due are payable through Malaysian local bank and in MALAYSIAN RINGGIT currency.

2. All transactions are final as any item purchased are neither refundable nor exchangeable. So, please choose your preferred items wisely.

3. Prices do not include the delivery and handling costs, unless stated otherwise.
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 C) DELIVERY POLICIES

1) Below are examples of situations of when will your items be delivered by us after payment is received.
     i) If payment is received before 6 pm, TUESDAY, we will pack your items on TUESDAY night and post your items on our next business day, that is WEDNESDAY morning.

    ii) If payment is received after 6pm, TUESDAY, we will only consider your payment on our next business day, that is WEDNESDAY morning, pack your items on WEDNESDAY night, and post your items on THURSDAY morning.

    iii) If payment is received before 6 pm, SUNDAY, we will pack your items on SUNDAY night and post your items on our next business day, that is TUESDAY morning. (Please note that our boutique is closed on MONDAY).

    iv) If payment is received after 6pm, SUNDAY, we will only consider your payment on our next business day, that is TUESDAY morning, pack your items on TUESDAY night, and post your items on WEDNESDAY morning.

2) All item(s) will be sent via Pos Laju/Pos Express.

3) To ensure the quality and the good conditions of the items, we will use our best method that will secure our products from any damage. However, this will not be 100% guarantee that the products will be delivered safely. Customers will have to understand the conditions when we are using the courier services. Therefore, visiting our boutique or our dealers would be the preferred method.